Terms of Service

Terms of Service

Last Updated: November 12, 2025

1. Agreement to Terms

Welcome to Flowroom! These Terms of Service ("Terms") govern your access to and use of the Flowroom website, application, and services (collectively, the "Service"). By accessing or using Flowroom, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you ("you," "your," or "user") and Flowroom ("we," "us," or "our").

2. Description of Service

Flowroom is a web-based Pomodoro timer application that enables users to:

  • Focus using the Pomodoro Technique (25-minute work sessions with breaks)
  • Join virtual coworking rooms with real-time presence
  • Listen to lo-fi music and view ambient background scenes
  • Track productivity statistics, streaks, and achievements
  • Optionally upgrade to premium features (private rooms, custom timers, exclusive content)

The Service is provided "as is" and is subject to these Terms.

3. Eligibility

Age Requirement

You must be at least 13 years old (or the applicable age of digital consent in your jurisdiction) to use Flowroom. By using the Service, you represent and warrant that you meet this age requirement.

Account Authority

If you are using Flowroom on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. User Accounts

4.1 Guest Mode

You may use Flowroom as a guest without creating an account. Guest mode:

  • Does not require sign-up or authentication
  • Stores your guest identity (username and avatar) only in your browser's localStorage
  • Provides limited features (no statistics tracking, no leaderboards, no premium features)
  • Does not persist data across devices or browsers

4.2 Authenticated Accounts

To access full features, you must create an account by signing in with Google OAuth.

Account Creation

When you sign up:

  • You authenticate using your Google account
  • We collect your email address and name from Google
  • We automatically generate a unique username and avatar for you
  • You agree to provide accurate and complete information

Account Security

You are responsible for:

  • Maintaining the security of your Google account
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breaches

We are not liable for any loss or damage arising from unauthorized use of your account.

Account Restrictions

You may only create one account per Google email address. You may not:

  • Share your account credentials with others
  • Use another person's account without permission
  • Create accounts using false or misleading information
  • Circumvent any access restrictions or security measures

4.3 Username and Profile

  • Usernames are automatically generated (e.g., "Calm Panda 42") and cannot currently be customized
  • Avatars are automatically generated based on your username using the DiceBear API
  • Profile customization features may be added in future updates
  • You may not impersonate others or misrepresent your identity

5. User Conduct

5.1 Acceptable Use

You agree to use Flowroom only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Activities

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Service to harass, abuse, threaten, or intimidate others
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers/networks connected to the Service
  • Use automated means (bots, scripts, scrapers) to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Remove, modify, or obscure any copyright, trademark, or proprietary notices
  • Use the Service for any commercial purpose without our prior written consent
  • Exploit any bugs, glitches, or vulnerabilities for unfair advantage

Room Etiquette

While Flowroom is a silent presence experience (no chat or communication features):

  • Do not attempt to communicate harassing or inappropriate content through username manipulation or other means
  • Respect the focus environment and other users' experience
  • Do not disrupt rooms or intentionally interfere with others' sessions

5.2 Enforcement

We reserve the right to:

  • Monitor user activity for compliance with these Terms
  • Investigate violations and take appropriate action
  • Remove content or suspend/terminate accounts that violate these Terms
  • Report illegal activities to law enforcement

Violation of these Terms may result in immediate suspension or termination of your account without notice or refund.

6. Subscription and Payment Terms

6.1 Free Tier

Flowroom offers a free tier that includes:

  • Unlimited Pomodoro sessions
  • Access to public rooms (up to 12 participants)
  • Basic ambient scenes and lo-fi music tracks
  • Basic statistics and streak tracking
  • Access to global leaderboards

6.2 Premium Tier (Future Launch)

We will offer a premium subscription tier with additional features:

Premium Features

  • Private rooms with custom codes for friend groups
  • Custom timer durations (15, 25, 45, or 60 minutes)
  • Exclusive premium scenes and music tracks
  • Premium achievements and badges
  • Priority email support (response within 24 hours)
  • Ad-free experience (no upgrade prompts)

Pricing

  • Monthly: $4.00 USD per month
  • Annual: $35.00 USD per year (30% discount)

Prices are subject to change with 30 days' notice.

Billing and Renewals

  • Subscriptions automatically renew unless canceled before the renewal date
  • You will be charged at the beginning of each billing period
  • Payment processing is handled securely by RevenueCat and our payment partners (Stripe for web, Apple/Google for mobile)
  • We do not store your credit card information

Cancellation

  • You may cancel your subscription at any time
  • Cancellations take effect at the end of the current billing period
  • You will retain premium access until the end of the paid period
  • No refunds are provided for partial billing periods

Refund Policy

  • We offer a 14-day money-back guarantee for first-time subscribers
  • Refund requests must be submitted within 14 days of the initial charge
  • Refunds are not available for renewals or after 14 days
  • To request a refund, contact support@flowroom.app

Price Changes

  • We may change subscription prices with 30 days' advance notice
  • Price changes will not affect your current billing period
  • Continued use after a price change constitutes acceptance of the new price

6.3 Payment Processing

Payment processing is handled by the following third-party payment processors, depending on your platform:

By subscribing, you agree to the respective terms and privacy policies of these payment processors.

You represent and warrant that:

  • You have the legal right to use any payment method provided
  • The payment information you provide is accurate and complete
  • You will maintain valid payment information for recurring subscriptions

7. Intellectual Property

7.1 Our Content

All content provided through Flowroom, including but not limited to:

  • Ambient scenes (generated using Midjourney)
  • Lo-fi music tracks (generated using Suno AI, licensed for commercial use)
  • Software code, design, interface, and functionality
  • Logos, trademarks, and branding
  • Documentation and marketing materials

...is owned by or licensed to Flowroom and is protected by copyright, trademark, and other intellectual property laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Service for personal, non-commercial purposes
  • Stream music and view scenes as part of the Service

You may not:

  • Download, reproduce, distribute, or create derivative works from our content (except as automatically cached by your browser)
  • Use our content outside the Service
  • Remove or modify any proprietary notices

7.3 User-Generated Content

Currently, Flowroom does not allow users to upload or create custom content (no custom avatars, scenes, or music). All content is provided by Flowroom.

If we introduce user-generated content features in the future:

  • You retain ownership of any content you create
  • You grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content as part of the Service
  • You represent that you have all necessary rights to the content you submit

7.4 Feedback

If you provide feedback, suggestions, or ideas about Flowroom:

  • We may use your feedback without any obligation to you
  • You grant us a perpetual, irrevocable, worldwide, royalty-free license to use the feedback
  • We are not obligated to implement any feedback

7.5 Trademarks

"Flowroom" and associated logos are trademarks of Flowroom. You may not use our trademarks without prior written permission.

8. Third-Party Services

8.1 Google OAuth

Flowroom uses Google OAuth for authentication. By signing in with Google, you agree to Google's Terms of Service and Privacy Policy.

We only request the minimum permissions necessary for authentication (email, profile). We do not access your Gmail, Google Drive, Calendar, or other Google services.

8.2 Third-Party Integrations

We use third-party services to operate Flowroom:

  • Supabase (database, authentication, real-time)
  • PostHog (analytics)
  • Sentry (error tracking)
  • Cloudflare R2 (content delivery)
  • RevenueCat (subscription management)
  • Stripe (web payment processing)
  • Apple / Google (mobile payment processing)

Your use of these services through Flowroom is subject to their respective terms and privacy policies.

8.3 External Links

The Service may contain links to third-party websites or resources. We are not responsible for:

  • The availability or accuracy of external sites
  • The content, products, or services on external sites
  • Any harm resulting from your use of external sites

9. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

  • We collect minimal personal data (email, name from Google OAuth)
  • We use cookies and analytics to improve the Service
  • We do not sell your personal information
  • You have rights to access, correct, and delete your data
  • We comply with GDPR, CCPA, and other applicable privacy laws

Please review our Privacy Policy to understand our data practices.

10. Disclaimers and Limitations of Liability

10.1 No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Service will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of content

We do not guarantee that:

  • The Service will meet your requirements or expectations
  • Your data will be secure or not lost
  • Errors or bugs will be corrected
  • The Service will be available at all times

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWROOM AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Indirect Damages

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Loss of business opportunities or goodwill
  • Any damages resulting from:
    • Your use of or inability to use the Service
    • Unauthorized access to your data
    • Errors, bugs, or interruptions in the Service
    • Third-party content or conduct

Direct Damages Cap

Our total liability to you for any claims arising from these Terms or the Service shall not exceed:

  • For free users: $50 USD
  • For premium subscribers: The amount you paid in the 12 months preceding the claim

Exceptions

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

10.3 No Professional Advice

Flowroom is a productivity tool and is not a substitute for professional advice. We do not provide:

  • Medical or mental health advice
  • Productivity coaching or professional consulting
  • Time management or career guidance

Any information provided through the Service is for general informational purposes only.

10.4 Third-Party Actions

We are not responsible for the actions, content, or data of third parties, including:

  • Other users in your rooms
  • Third-party service providers (Google, Supabase, PostHog, etc.)
  • External websites linked from the Service

11. Indemnification

You agree to indemnify, defend, and hold harmless Flowroom and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any laws or third-party rights
  • Any content you submit (if user-generated content features are added)
  • Your breach of any representations or warranties

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us in asserting any available defenses.

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

  • Contacting us at support@flowroom.app
  • Using the account deletion feature (when available)
  • Revoking Flowroom's access through your Google account settings

Upon termination:

  • Your access to premium features (if subscribed) will end at the end of the current billing period
  • Your account data will be deleted within 30 days
  • Session data may be anonymized for statistical purposes

12.2 Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Suspected fraudulent or illegal activity
  • Abuse of the Service or other users
  • Extended inactivity (after reasonable notice)
  • Legal or regulatory requirements

Upon termination by us:

  • You will lose access to your account and data
  • For material breaches, no refunds will be provided
  • For non-breach terminations, we may provide a pro-rata refund at our discretion

12.3 Effect of Termination

Upon termination:

  • All licenses granted to you under these Terms will immediately cease
  • You must stop using the Service
  • Provisions that should survive termination will remain in effect (including Sections 7, 8, 10, 11, 13, and 14)

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Informal Resolution

Before filing a legal claim, you agree to first contact us at legal@flowroom.app to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 60 days.

13.3 Arbitration (Optional - US Only)

If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will be conducted in [Your Location] or remotely.

Exceptions: Either party may seek injunctive relief in court for intellectual property disputes or violations of these Terms.

13.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative actions.

If any provision of this dispute resolution section is found unenforceable, that provision will be severed, and the remainder will remain in effect.

13.5 Jurisdiction

For disputes not subject to arbitration, you agree to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

14. General Provisions

14.1 Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date at the top
  • For material changes, we will notify you by email or through a prominent notice in the Service
  • Changes become effective 30 days after posting (or immediately for legal/regulatory requirements)
  • Your continued use of the Service after changes become effective constitutes acceptance

If you do not agree to the updated Terms, you must stop using the Service and may request account deletion.

14.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Flowroom regarding the Service and supersede any prior agreements.

14.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid and enforceable.

14.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us.

14.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

14.6 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, labor disputes, or government actions.

14.7 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights, except as expressly stated.

14.8 Survival

Provisions that by their nature should survive termination will remain in effect, including Sections 7 (Intellectual Property), 10 (Disclaimers and Limitations of Liability), 11 (Indemnification), 13 (Dispute Resolution), and 14 (General Provisions).

14.9 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to:

Email: legal@flowroom.app Address: [Your Physical Address - if applicable]

Notices are deemed received when sent via email or 3 days after mailing if sent by postal mail.

15. Contact Information

If you have questions about these Terms, please contact us:

General Inquiries: support@flowroom.app Legal Matters: legal@flowroom.app Privacy Questions: privacy@flowroom.app Website: https://flowroom.app

16. Compliance with Google OAuth Policies

Flowroom complies with Google's OAuth 2.0 Policies and the Google API Services User Data Policy.

Key commitments:

  • We only request the minimum scopes necessary for authentication
  • We do not transfer, sell, or use Google user data for advertising
  • We limit use of Google user data to providing and improving Flowroom's features
  • We maintain appropriate security measures to protect your Google account data

For Google OAuth-specific terms, please also review:

By using Flowroom, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Thank you for using Flowroom! Let's focus together. 🍅